Frequently Asked Questions (FAQ)
1. What types of cleaning services do you offer?
We offer a wide range of cleaning services, including:
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Residential cleaning
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Commercial cleaning
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Move in/out cleaning
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Deep cleaning services
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Eco-friendly cleaning options
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Office cleaning ​
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2. Are your cleaning products safe for my family and pets?
Yes! We prioritize using eco-friendly and non-toxic cleaning products that are safe for children and pets. If you have specific preferences, please let us know, and we can accommodate your needs.
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3. How do I book a cleaning service?
Booking a cleaning service with us is easy! You can contact us through our website, call us directly, or send an email to schedule your cleaning. We'll work with you to find the best time that fits your schedule.
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4. How much do your cleaning services cost?
The cost of our services depends on various factors, including the size of your space, the type of cleaning required, and any specific requests you may have. We provide free estimates based on your needs. Please contact us for a personalized quote.
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5. Do you offer one-time cleaning services or recurring schedules?
We offer both one-time cleaning services and flexible recurring schedules (weekly, bi-weekly, or monthly). You can choose the option that works best for you!
6. Are your cleaners insured and trained?
Absolutely! All our cleaning professionals are fully trained and insured. We perform background checks to ensure the safety and reliability of our team members.
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7. What if I’m not satisfied with the cleaning?
Customer satisfaction is our top priority. If you’re not completely satisfied with our cleaning, please let us know within 24 hours, and we will address any issues promptly to ensure your satisfaction.
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8. Do you provide your own cleaning supplies and equipment?
Yes, our cleaning crew comes fully equipped with all the necessary supplies and equipment needed for your cleaning service. If you have specific products you prefer us to use, just let us know!
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9. Can I request a specific cleaning person?
While we strive to provide a consistent cleaning experience with the same team, we cannot always guarantee the same cleaner for every visit. However, we value your preferences and will do our best to accommodate your requests.
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10. What areas do you serve?
We proudly serve [insert your service areas/locations, e.g. "the greater Seattle area, including downtown, Bellevue, and Redmond."]. If you’re unsure if we cover your location, feel free to ask!